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Terms and Conditions

Terms & Conditions


Welcome to NU Bills, National University's Online Payment Facility!

Thank you for using our Services! The Services are provided by National University, located at 551 M.F. Jhocson St, Sampaloc, Manila, 1008 Metro Manila.

NU Bills is provided by the university and its third party suppliers. The University may need to update these terms from time to time. Any changes will be immediately effective.

Please read these terms carefully before using the online payment facility. By using the online payment facility on this website you accept these terms.

Definitions & Interpretation

The terms used in this agreement have the meanings set out below unless the context requires otherwise:

  • "Card supplier" means the institution which owns the debit or credit card you are using on the Online Payment Facility
  • "Online payment facility" means the internet based payment system operated on behalf of the University.
  • "Student account" means the account operated and maintained by the university to record the fees, charges, fines or other debts owed to it by an individual student.
  • "The University" means National University, registered address: 551 M.F. Jhocson St, Sampaloc, Manila, 1008 Metro Manila PH.
  • "You" means the individual setting up a payment via the online payment facility.

Conditions

All payments are subject to the following conditions:

  • You warrant that in using the online payment facility you are authorised to use the debit or credit card for the payment or payments you are making.
  • The University cannot accept liability for a payment not reaching the correct student account due to you providing an incorrect account number or other incorrect details whether personal or otherwise.
  • The University cannot accept liability for a payment not reaching the correct student account where payment is refused or declined by the Card Supplier for any reason.
  • If the Card Supplier declines payment, the University is under no obligation to bring this fact to your attention. It is your responsibility to check with the Card Supplier that payment has been deducted from the debit or credit account.

Refund on Withdrawal / Dropping of Subjects

Except for meritorious reasons, dropping of the entire course load in a term shall not be allowed.

Withdrawal from enrollment requires the payment of fees in accordance with the following guidelines, as approved by the Commision on Higher Education (CHED)

  • Ten percent (10%) of full tuition and other fees for withdrawals made during the first week of classes.
  • Twenty percent (20%) of full and other fees for withdrawals made during the second week of classes; or
  • One hundred percent 100% of full tuition and other fees for withdrawals made after the second week of classes.
  • Full withdrawals before the start of classes shall be imposed with a nominal processing fee.

Privacy & Security

When you use NU Bills Services, you trust us with your information. This is important; we hope you will take time to read it carefully.

All payment details which are entered through this payment gateway are encrypted when the student, or payer making payment, enters them. Communications to and from the service provider's site are encrypted.

The University shall not be liable for any failure by the student or payer making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Service Provider

Online payment of fees can be made by credit or debit card. These payments are not collected by the University directly but by the service provider.

When a student makes an online immediate payment they will receive a confirmation email. If this is not received within 14 days it is the responsibility of the student to check with the University that the payment has been accepted.

Data Protection

The University will collect (or may already hold) personal data relating to the student, or payer making payment, including name, date of birth, address and student identification number of the student.

By agreeing to be bound by these terms and conditions, the student (and any payer making payment) accepts and consents to his/her personal data, as detailed in clause above, being provided to the service provider for sole purpose of the service provider offering and administering the online payment facility to the student, or payer making payment.

It is the responsibility of the student, or payer making payment, to ensure that all personal data provided to or held by the university and/or provided to the service provider is clear and accurate. The University will not be responsible for any losses suffered by the student, or payer making payment, as a result of inaccurate information being provided to the University or the service provider.

The University may use the personal information provided to it to contact the student, or payer making payment, to clarify or resolve any issues that arise in connection with any online payment made in respect of the fees.

Using our Services

You must follow any policies made available to you within the Services.

Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.

Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.

Your Online Payment Account

To protect your Online Payment Account, keep your password confidential. You are responsible for the activity that happens on or through your Online Payment Account. Try not to reuse your Online Payment Account password on third-party applications.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER NATIONAL UNIVERSITY NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. These terms control the relationship between National University and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).



 




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